Order
1- How to order and purchase Les Plaisirs du 604 ?
To order on Pleasures of 604 in the catalog choose the product you want to buy, and add it to your cart.
On our site you can order either the room or to the complete package.
You can access your cart at any time at the top right of the page.
To confirm your order, you need to login. If you do not have a login, you'll need to create one.
To validate your order, be sure to check the "I accept the terms and conditions" and click "continue"
Finally, fill in the information of your credit card: number, expiration date and security code.
Click "Submit" to validate the payment and your order.
2- Can I cancel my purchase ?
Yes, you have 7 calendar days to cancel the purchase of your products. Your cancellation must reach us by email at info@plaisirsdu604.be. A confirmation of your cancellation reaches us by return mail. Administrative costs, logistical and bank fees will be retained.
3- What are the Terms and Conditions of our Online Store ?
You can view the terms and conditions of Plaisirs du 604 en cliquant sur Terms of Sales
Payment / Billing
1- Is payment secure ?
To ensure the security of your banking information, the information on your card are not stored by our website. Online payment is by credit card in an area 100% secure. It is made by the company Ingenico that is a leading European market actor in banking transaction on the internet.
2- What are the methods of payment that you accept ?
Accepted payment cards are : Visa, Eurocard - Master Card , Bancontact/Mistercash.
3- Can I pay by bank transfer ?
This possibility is open. You can select the checkbox bank transfer, your order will be processed upon receipt of your payment.
4- Are the prices all taxes included ?
All prices are inclusive of all taxes, however, our posted prices are always set out. These are automatically added to your cart. If your order were to fulfill the conditions appointed to pay duty (with your VAT number), prices will be shown as what at settlement. Shipping fees are extra.
5- Can you send me a bill?
After receiving your payment, an invoice will be automatically generated and sent to your email address.
Delivery
1- What are the delivery times ?
Deliveries for in-stock items, are made in 1-2 working days after full payment of the amount of the order by the consumer.
For items that are out of stock, we will contact you within 48 to inform the actual delivery date.
2- What are the shipping costs ?
3- What are your delivery methods ?
4- What are the countries for which delivery is available ?
5- What will happen if the person who is to receive the goods is not at his home during the delivery package ?
My account
1- Why create an account ?
By creating an account, you get promotional offers and you will receive the updates. Also in case of new order, you will not be obliged to introduce your details.
2- How to create an account ?
To create an account click on this link and follow the steps below :
Create an account
- Click the link "Register"
- Enter the necessary information in the fields.
- Make sure that the information entered is correct and click "Save".
3- How to change account information ?
If you want to change your email address, go to "My Account" and log in. At that time, you can correct your email address, by going to "Account Information".
4- I forgot my password. What to do ?
5- How do I unsubscribe from your email communications ?
Divers
1- How to contact us ?
Les Plaisirs du 604
Chaussée de Charleroi 604
6220 Fleurus
By internet 24h/24h : info@plaisirsdu604.be
By phone : +32 (0)71 / 81 96 32