Conditions générales de vente

Section 1. Identification

These conditions are concluded between, on the one hand, the pleasures of the 604 - Xavier Dery registered as independent in person, registered with the Crossroads Bank of Enterprises in Belgium under the BE.0538.616.551 number and located at 604 chaussée de Charleroi Fleurus in 6220, hereinafter referred to under the trading name "Pleasures of 604" and on the other hand, people wishing to purchase either store located at 604, Ground Charleroi 6220 Fleurus, or via the website Internet hereinafter referred to as "user".

1.1 Identification

Xavier Dery – Les Plaisirs du 604

Chaussée de Charleroi, 604

6220 Fleurus


TVA : BE.0538.616.551

Site internet :

E-mail :

1.2 General

The parties agree that their relations will be exclusively governed by this contract, excluding any conditions previously available on the site.

These terms and conditions have been drafted to formalize our respect for the client and the business transaction. Their purpose is to define the conditions under which the 604 Pleasures offers and sells products to customers (excluding professional clients). We are committed to mutual respect of these conditions. In all cases, the final validation of the order implies acceptance of it, in its entirety and at the price specified by the user.

In the case of an order via the web shop , validation is worth signature and acceptance of all operations on the site.

Article 2. Registration of personal data

Any person or entity who registers during a visit website as a potential contracting party of communicates its registration the personal data on plaisirsdu604 .be.

The registration involves the explicit consent that their identification data can be processed in the data file. Only natural or legal persons with full legal capacity to act and can register.

During the registration process, the person or entity receives a user ID and choose a password that is validated by and this information is confirmed by sending a summary by email to the client.

The customer is responsible for the confidentiality, security and proper use of his login and password.

Any use of the identifier and of a customer password is supposed to have been done by the client. may make it impossible to use the username and the temporary or permanent password, if it appears that the client ignores one or more provisions of these terms and conditions.

The controller of the client's personal data is ""

The treatment of these personal data in the data file takes place for the customer administration, management of orders, deliveries, billing tangible and intangible services, monitoring of solvency, advertising using the profile of the custom processing and marketing.

Article 4. Protection of privacy.

Principles relating to the collection of personal data.

In principle, access to information available on or through the site without having to provide personal data, such as name, postal address, email address ...

Exceptionally, in order to obtain additional services (information request, booking, member area, subscription to a newsletter ...) it is possible that personal information, primarily contact details, will be requested to user. In this case, the user is warned in advance and the data is processed in accordance with the provisions of Directive 2002/58 /EC concerning the processing of personal data. Concretely, this means that:

Your personal data may only be collected and processed in accordance with the purposes indicated when collected.

You have at any time the right to access and correct these data and the right of opposition, to verify their accuracy and correct any mistakes concerning them. For that send us an email to specifying your personal information.

Using statistical purposes of information relating to navigation.

When you access the site, the servers consulted automatically collect the following data:

  • the IP address assigned to you when you login
  • the date and time of access to the site
  • the pages
  • The type of browser (browser) used
  • the platform and /or operating system installed on the PC
  • the search engine and the keywords used to find the site.

This information is only kept for the sole purpose of measuring the number of visitors to the different sections of the site and make improvements.

Using cookies. In order to facilitate navigation on the site and optimize technical management, may occasionally use "cookies".

A "cookie" is a small piece of information saved by a website in the internet browser of your computer. This "cookie" may be retrieved during a subsequent visit to the same site. The "cookie" can not be read by another website than the one that created it. The site uses "cookies" for administrative purposes, for example, save your preferences for certain types of information, which saves you having to repeat the same keystrokes at each visit to our site.

Most "cookies" only work time of a session or visit. None of them contain information making you likely to be contacted by telephone, email or post. It is also possible for you to configure your browser to notify you each time a "cookie" or to prevent their registration.

Article 5. Terms of prices.

All product information as including delivery charges and warranty, and the prices are listed on the corresponding description of each product.

The selling price of each product presented on the site is expressed in euros. It is a price that includes VAT (when applicable) as well as all costs (Recupel or otherwise), excluding charges for oil changes and possible delivery costs. Sales excluding VAT for non-VAT payers are only possible to the extent that vouchers are produced previously.

The price paid by the buyer, hereafter total price is also explicitly stated as such when placing order itself.

Article 6. Delivery and conditions.

Belgium, the Grand Duchy of Luxembourg, the Netherlands, Germany, Italy and France /Monaco:

Any order placed on the site will be delivered by service Bpost.

To order, the shipping costs will be charged according to the table below.

In the case of package back, return costs are always borne by the customer.

Delivery in Belgium:

Each section is preceded by the indication of the delivery period according to stock management. Thereof ranges from 1 to 7 days. Delivery times vary generally observed between 2 and 4 days for products in stock from the customer's order confirmation to

For products out of stock within 10 to 15 business days is required to send the package.

Packing and insurance:

Your purchases are packaged with the utmost care, using protective materials. The attention we pay to packaging allows us to offer delivery in the best conditions. Products shipped are provided free against damage and theft during the entire transport. You must therefore ensure the integrity of your order and all items that compose the receipt of the package in the presence of the person making the delivery to make a reservation if required.

In case you have any doubt of the state or the content of the order, you are required to reject the goods upon receipt thereof. Any product will be refused given to the carrier as a whole and in its original packaging.

If no

In the case of delivery by Bpost, a notice is deposited in your mailbox. The first time, a phone number will allow you to set a new time of delivery. If by bad luck, the second attempt fails, you will have a period of 5 business days to collect your parcel at the point nearest station indicated on the calling card.

Potential loss of packages

Despite our computer tracking shipments, it may very occasionally a package is lost.

In this case, please contact our customer service by email:

The following cases of force majeure including free from its obligation to deliver: war, riot, fire, strikes, accidents and impossibility of being supplied by its own suppliers or normal carriers.

In the following cases in particular, may temporarily suspend delivery: disturbance of the internal network, telephony-related disturbances, disturbances regarding access (problematic) to the Internet and similar. The performance of the contract is suspended until it is remedied the inconvenience and /or access to the Internet is restored without the buyer to invoke the termination of the contract and /or damages .

For questions about delivery, please email us at

Article 7. Ordering information.

The order is placed by the customer to through the website. The order can be registered on the site if the user has clearly identified either:

  • by entering the customer number which is strictly personal.
  • or by completing the online order form allowing him to obtain the assignment of a customer number that will be transmitted by the Customer Relations Department following his first order.

Any order implies acceptance of prices and descriptions of products available for sale. By placing an online order, the customer explicitly indicates intent to conclude a sales contract with and agree with these terms and conditions. The customer is informed of the confirmation of this order by e-mail, hereinafter referred to e-mail confirmation, which summarizes the terms of the order. is committed to fulfill orders received on the internet only site in the limits of available stocks of products. Products in stock are indicated with a green dot; those out of stock are marked with an orange dot. A lack of availability of the product agrees to promptly notify the customer.

The sales contract between the one hand, and the customer, on the other, therefore incurred at the time of acceptance of the order by

For questions about how to order, the customer simply send an email to

Article 8. Payment.

In order to process orders in the shortest possible time and provide the best service, invites the customer to pay the purchase price at the time of placing the order . Upon surrender of the order, is required to reimburse the sums paid by the customer without compensation. The return costs of the parcel being customer. The purchase price is paid when ordering via the Igenico server - which calls for the customer's bank details are encrypted and transmitted securely:

  • Either by indicating the type of payment card (Visa, Eurocard, Mastercard), the number of the payment card, its expiration date and its possible security code by explicit order flow account holder of the payment card
  • Either by Home Banking (ING Home'Bank).
  • Either by Bancontact /Mister for clients of Fortis Bank, Dexia, ING and VDK Spaarbank.

Permission: money is reserved unblocked the account of the buyer, either waiting to be transferred to the merchant account in a second stage (data capture) is to be released when the authorization is canceled. NB: The payment deferred and authorization followed by "data capture" is only possible for payments by credit card


For any questions regarding the terms of payment, the customer simply send an email to

Article 9. Safety of electronic funds transfers (EFT).

The transaction procedures on the merchant site will operate with highly secure payment services provider: Ingenico - - with headquarters in Brussels.

As an expert in payment security, Ingenico ensures that sensitive data is transmitted and stored by the standards of safety and highest quality.


  • 1. The client connects to the website, selects articles which he places in his "shopping cart" and expresses its willingness to place the order.
  • 2. The customer, after recording its coordinates between delivery and invoicing. The total amount of the order including all taxes and shipping costs are indicated to it
  • 3. After receiving a complete summary of the order, the customer confirms its willingness to move to the next step.
  • 4. The client is seamlessly redirected to the website of Ingenico, he enters his payment settings (method of payment, home banking, credit card number, ...)
  • 5. Payment is requested to the financial institution concerned.
  • 6. The client receives the result of the transaction that can print and keep as authentic proof.
  • 7 performs processing aftermarket automated and sends the package to the customer.

When it is time to enter payment parameters (step 4), the customer is automatically redirected to the site of Ingenico. The exchange of sensitive information -such as crédit card number is therefore made between the client and the site of Ingenico; has none knowledge. Not only this mechanism maintains confidentiality vis-à-vis information but it allows the incorporation of new payment methods without this request to modify the programming of the merchant's website.

In addition, all transaction costs (commissions of different financial institutions) are fully supported by

At the end of the payment process (step 7), the hand is made to the website of the merchant so that he can run the treatment "after-sales" of choice (updated stock, can download a although intangible, etc).

This system offers all the advantages for payments of shopping on the site

  • Confidential information is protected using SSL or SET technologies. No information of this type thus passes in the clear over the network.
  • Ensure confidentiality of payment data (including credit card numbers).
  • The merchant or the merchant's website applications are not aware of the buyer's credit card number.
  • All communication between the client browser and the Ingenico e-Commerce is using 128-bit SSL encryption techniques. It is not possible for the customer to use a browser that does not support this encryption technique. Igenico e-commerce has a certificate issued by Verisign.
  • Ingenico e-commerce is protected by various firewall systems and protocol conversions to prohibit access to data or to payment processors by unwanted visitors.
  • Membership Ingenico via our fraud detection protocols

Article 10. Right of renunciation.

The buyer has the right to notify that he renounces the purchase without paying a fine and without giving any reason within 14 days from the day of delivery of the order.

As a reminder of our delivery terms! Your purchases are packaged with the utmost care, using protective materials. The attention we pay to packaging allows us to offer delivery in the best conditions.

The products shipped are provided free against damage and theft during the entire transport. You must therefore ensure the integrity of your order and all items that compose the receipt of the package in the presence of the person making the delivery to make a reservation if required. will not respond to the waiver by the purchaser if the original product packaging remains intact, especially if the sealed and the product itself were not used or damaged.

Buyer's Notification must take place by email ( On this occasion and provided that the buyer will have met the deadline as described in paragraph one before, he will be given a return authorization number. In the case of parcels returned and after warning email within the time described above, packages of return shipping costs are always customer. It is also recommended to the client to work with the B-Post services partner for secure delivery and warranty. It will ask the client to protect with the utmost care returned items.

To make your life easier when you return an item, offers to pay you transfer to your bank account. To take advantage of this convenient service, safe and fast, simply provide your bank account number on the packing slip that accompanies the returned items. We will make the transfer as soon as possible (maximum 30 days) following the moment will actually read the waiver will and after the products have been returned to The parcel shipping costs are not refunded.

In case of improper returns, reserves the right to refuse an order later.

For questions regarding the waiver conditions, the customer simply send an email to

Article 11. Guarantees and after-sales service (SAV).

Any returns must be authorized by with the awarding of a return number. The customer must make the request to after written acceptance

Article 12. Responsibility

Xavier Dery - The Pleasures of 604 has for all stages of accessing the site, the ordering process, delivery or subsequent services, an obligation of means.

The responsibility of can be incurred for any inconvenience or damage arising from the use of the Internet, including a break of service, external intrusion or presence of computer viruses or any other incident of force majeure, according to the case. can not be held liable for damages of any kind, whether bodily or material that could result from a malfunction or improper use of products sold. It is the same for any changes resulting from product suppliers. Responsibility for will, in any event, limited to the amount of the order and can not be blamed for simple errors or omissions that may occur despite all precautions taken in product presentation. not be held liable to customer or any third party for any indirect, of any operating loss of profit or turnover, occurring in any way either.

Without limiting the foregoing paragraphs, the responsibility of under these conditions does not exceed an amount equal to amounts paid or payable in the transaction at the origin of such liability , regardless of the cause or form of the action concerned. can not be held liable for breach of contract in case of shortage of stock or product unavailability, force majeure, disruption or total or partial strike of postal services and transport and /or communications, flood, fire. undertakes not to disclose to third parties the information provided by customers on the site. These are confidential. They will be used by its internal departments for processing your order and to customize and enhance communication including the letters /emails and information as part of customizing the site based on preferences noted users. can provide consolidated statistics about customers, sales, trading patterns and related site information to reputable third parties to, but these statistics will include no personal data. therefore does not sell, do not sell, and do not rent to third parties information about its customers.

Identification of products (including beer):

Written information providing information on the technical characteristics of beer are provided primarily by breweries and also by reference sites, guides and amateurs. Their liability shall be incurred if a product does not match the perception when tasting.

Similarly, the changes recipe would not warned him responsible can include changes in the composition of the product.

As for the aesthetic information represented by photos of the product. The pictures offered on this website are intended to present the best products. However they have no contractual value and as such, the responsibility of can not be held

Copyright Article 13.

legal information - Site Use Terms

The use of the site is subject to the general conditions described before. By accessing this site, you acknowledge having read and accept, without reservation, these terms and conditions.

Information quality and service, disclaimer

The hyperlinks to the site of and directing users to other Internet sites do not engage the responsibility of for the content of these sites. The client will comply with their conditions of use.

Intellectual Property Rights

The texts, layouts, illustrations and other elements constituting the site are protected by copyright or, with respect to databases by a specific law. All these elements are the property of or, where appropriate, third from which has obtained the necessary permissions.

Unless otherwise stated, textual or numerical information appearing on the site can be used freely but provided the source and only for a use that is neither commercial nor advertising. By cons, any reproduction for commercial or advertising nature thereof, as well as all forms of use and reproduction of other elements constituting the site, such as graphic design, images, sounds or computer applications, are strictly prohibited without prior approval. Any such request should be sent to

Entire Article 14.

In the event that any provision of this contract is null and void by a change in legislation, regulation or court decision, this does not in any way affect the validity and compliance with these general conditions of sale.

Article 15. Duration

The present conditions apply throughout line-up duration of the services

Article 16. Proof

The records stored in computer systems Xavier Dery - The Pleasures of 604 and its partners under reasonable security conditions, will be considered as proof of communications, orders and payments between the parties.

The conditions contained on this website apply for deliveries on Belgian and Luxembourg territories exclusively. Items sold by are consistent with the description and presentation given in the catalog. Despite all our efforts, errors may have crept in this catalog. In no case we could not be incurred as a result.

Article 17. Preservation and archiving of transactions

The filing of purchase orders and invoices is made on a reliable and durable support so as to correspond to a faithful and durable copy.

Article 18. Law and Jurisdiction

The present conditions are subject to Belgian law. In case of dispute, the customer should first contact for an amicable solution. Otherwise, only the courts of the judicial district of Charleroi are competent, whatever the place of delivery and payment options.